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NastyGal - SENDING DAMAGED ITEMS TO PASS AS NEW
NastyGal - SENDING DAMAGED ITEMS TO PASS AS NEW
NastyGal - SENDING DAMAGED ITEMS TO PASS AS NEW
NastyGal - SENDING DAMAGED ITEMS TO PASS AS NEW
I have been a loyal NastyGal customer for about 4 years now. The customer service has never been great but in the past year it seems that as they grow bigger their customer service is of their least of their concern. It seems to me and from other reviews I have read...
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1.0
I didn't like
  • Items defective
  • Items with stains
  • Bad customer service
#642308
Reply to reviews
I bought a vintage jacket from Nasty Gal on line for $178 and when they emailed me the shipping notice I saw $20 was added to my total out of nowhere!!! I keep track of my expenses and immediately after making the on line purchase recorded the $178 in my IPhone. The...
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Anonymous
Pinkie Twinkie

File A Claim with your bank to get your money back.

1.0
#613545
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my order of a faux fur scarf came 32 days after my order was placed even though it states that standard delivery to ireland takes 1-2 weeks.i payed 14 euros for the shipping on the website, then the delivery man said im supposed to pay 23 euros for customs and vat...
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1.7
I didn't like
  • Hidden costs
  • Misleading information
  • Overpriced
#594153
Reply to reviews

Online Order Review

NastyGal
#579428
Paid for item through pay pal a month and a half ago never even got a tracking number or email vetification so disapionted will contact pay pal
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NastyGal - NASTY GAL ITEMS SENT WITH HOLES AND TEARS AND CUSTOMER CARE DOESN'T CARE
NastyGal - NASTY GAL ITEMS SENT WITH HOLES AND TEARS AND CUSTOMER CARE DOESN'T CARE
NastyGal - NASTY GAL ITEMS SENT WITH HOLES AND TEARS AND CUSTOMER CARE DOESN'T CARE
NastyGal - NASTY GAL ITEMS SENT WITH HOLES AND TEARS AND CUSTOMER CARE DOESN'T CARE
NASTY GAL ITEMS SENT WITH HOLES AND TEARS AND CUSTOMER CARE DOESN'T CARE I ordered 12 items and 2 of my items have tears that sit right on the chest. They are obvious tears- I am unable to wear them. I've called and called customer care and have only gotten through to...
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Anonymous
Anonymous

Send zulily an email at Service@zulily. Provide the photos of the two items, the name of the items and include your order number. They will more than likely be able to refund ...

1.3
I didn't like
  • Items with tears and holes
#582461
Reply to reviews
BEWARE BUYER !!!!!! This company is a scam I ordered 2 coats which both sent to USA  from over seas 2 diffrent countries however lets say its been 3 months and im out 40 bucks and Pay Pal is not working with me. Since they have a tracking number which I have explained...
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#579703
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Pretty much to keep it short and sweet, they have a habit of taking items out of your order and dispatching it anyways without giving you any choice or notice. It's like, oh hey, surprise, we're missing half your order but we're gonna put it through anyways so if you...
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1.0
#551764
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I have ordered a package that they tookd a relly long time to deliver, and before even reaching my address I had to ask them to resend it back. A couple of weeks later I contacted them to know when I will be reimbursed.The customer care said 1-2 months, information...
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#528828
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I received my order of 160 dollars, which I already had to pay 51 in duty, and saw that my most expensive item that I was eagerly waiting for was not included, yet I was charged for it. The other item, a pair of shorts fit way to big, and I have noticed this with a...
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#499844
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My daughter had her heart set on ordering this dress for her Jr. Prom. I was VERY hesitant to order from them again as we had a problem with sizing before. (and they charge you for the return to boot) So, with the representative on chat, we took her measurements and...
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#495618
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CANADIAN SHOPPERS BEWARE!! The courier that Nasty Gal is now using charges nearly a 40% fee for delivery of your package! I was charged a COD of $75, without any warning, on a $175 order that Nasty Gal refuses to refund because they claim they are customs charges. They...
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#477415
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