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Sigh... I'm Canadian and order 2 pairs of jeans in my size 25. I was just under the free shipping so I added a necklace. Excited I waited. Well I had a COD which I get, customs and duties. Well I was informed it wasn't from duties but the 90$ I owe is from the company...
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1.0
#829577
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I have returned parts of 2 orders from NastyGal now, and not received a refund until calling them. Then, I had to watch for that refund, too, as it took MONTHS to appear: for an order placed 1/22/2016, returned 1/28/2016, I received a refund 3/3/2016 after calling them...
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Anonymous
Anonymous

I returned an item according to their return policy. They received the item on the 2nd of June 2016. Today is the 30th of June and I still have not received the refund. I c...

Anonymous
Lynn L

What is their number? I returned my items weeks ago and I have not received any refunds yet.

#818757
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I asked them to cancel my order before it reached the UK. They didn't plus they charged me £22 on a £54 dress. How that is all right and why this company still exist. They should be reported in USA and closed down for tricking customers. I order many times from China,...
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#795542
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Online Order Review

NastyGal
#579428
Paid for item through pay pal a month and a half ago never even got a tracking number or email vetification so disapionted will contact pay pal
Comment
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LONG story short: I ordered a dress for a special occasion they ended up not delivering it on time. after much back and forth communicating and never hearing back from them I FINALLY got someone to help and said that the dress size I ordered is out of stock and all...
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1.5
#773778
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so i ordered two dresses for new years eve in mexico for my holiday, they said 3-5 days for shipping which ended up being 8 days and so i didn't receive them in time for my flight. i also ended up having to pay $50 in duty that i was not expecting which made my $160...
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Anonymous
maaa

hi, when this happened?

#768606
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Dear Yelp-ers, Apologies for the long post but I want to help protect other innocent people and their hard earned money. Nasty Gal is the most dishonest, ripoff company ever! Ladies & Gentlemen~ please protect yourselves and your hard earned money from these...
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Anonymous
Jellish

Ummm, dummy, they are , by their own admission, "Nasty"WTF did you expect ?Now go be nasty and get another tattoo and some revealing nasty clothes to be sure we all see your n...

Anonymous
Katie

Lol this is so overdramatic it's hilarious. Andrea and Haley have helped me with so many of my orders and their customer care team is absolutely fantastic.Nasty Gal is a very ...

1.0
I didn't like
  • Being sent damaged items as new and never sent refund thieves
#691888
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Can I give negative stars? Bought something, didn't fit, and wanted to exchange it….apparently that's a ridiculous concept for Nasty Gal. - if you want to exchange/return you MUST create an account - I sent goods back as requested on 8/13. It's 8/26 today, when I log...
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bellabeaninbevhills
bellabeaninbevhills

I sooo understand and absolutely agree with you in how vile and unprofessional as well as useless the online "stroe" customer service reps. are namely andrea and haley are gro...

#689902
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NastyGal - SENDING DAMAGED ITEMS TO PASS AS NEW
NastyGal - SENDING DAMAGED ITEMS TO PASS AS NEW
NastyGal - SENDING DAMAGED ITEMS TO PASS AS NEW
NastyGal - SENDING DAMAGED ITEMS TO PASS AS NEW
I have been a loyal NastyGal customer for about 4 years now. The customer service has never been great but in the past year it seems that as they grow bigger their customer service is of their least of their concern. It seems to me and from other reviews I have read...
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1.0
I didn't like
  • Bad customer service
  • Items with stains
  • Items defective
#642308
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I bought a vintage jacket from Nasty Gal on line for $178 and when they emailed me the shipping notice I saw $20 was added to my total out of nowhere!!! I keep track of my expenses and immediately after making the on line purchase recorded the $178 in my IPhone. The...
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Anonymous
Pinkie Twinkie

File A Claim with your bank to get your money back.

1.0
#613545
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my order of a faux fur scarf came 32 days after my order was placed even though it states that standard delivery to ireland takes 1-2 weeks.i payed 14 euros for the shipping on the website, then the delivery man said im supposed to pay 23 euros for customs and vat...
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1.7
I didn't like
  • Overpriced
  • Bad customer service
  • Hidden costs
#594153
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