Nastygal Reviews

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New Reviewer

Never received order

Nastygal - Never received order
Ordered the pink blazer velvet one ! By the time i ordered the blazer, there were no pants available, so the min i saw its available i ordered the pants as well! Guess what never received none of them ! Been diagnosed with COVID-19 the past month so was my husband the month before the last one ! Now the question is ! Can u investigate my order ? Where was shipped and what's the status
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ID
#2330131 Review #2330131 is a subjective opinion of poster.
Location
Skokie, Illinois
Service
Nastygal Shipping Service
New Reviewer

Order Not Arried

I tried to get in contact about my order and when it will be delivered! I just need it by a certain day and really dont want to cancel it, thanks!
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ID
#2868403 Review #2868403 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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New Reviewer

Zero customer service. False contact phone number, no updating tracking, not a way to talk to anyone.

It's 09/12/2021. About a month ago, I placed an order for almost $120.00, and it showed arrival on 08/31 to Medley, Florida, after clearing customs. But, I didn't see any updates on their page and started wondering what is going on. Unfortunately, I realized that nobody would take care of you when you have questions. Contact phone number disconnected. The chat is a hoax. Nobody is there. Only robotic answers to pre-designated questions. Still hoping my order will arrive. But what if not? Will somebody take care of me? I am disappointed after many orders placed... Something is wrong...

User's recommendation: Risky business.

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ID
#2864240 Review #2864240 is a subjective opinion of poster.
Pros
  • Quality of dress
  • No direct number to call
  • Way the clothes looked on the website
Cons
  • No direct number
  • Horrible customer service
  • No phone number
Preferred solution
Deliver product or service ordered
New Reviewer

Sent to wrong address

my nasty gal order was sent to the wrong address, it has to be picked up by the post office but they need you to change the address
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ID
#2856232 Review #2856232 is a subjective opinion of poster.
Location
Jenks, Oklahoma
New Reviewer

Charged twice for an item

I ordered a pair of shoes and was charged twice for it. I only ordered one pair and made sure it was one pair.

User's recommendation: don’t charge twice.

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ID
#2845672 Review #2845672 is a subjective opinion of poster.
Cons
  • No direct number to call
Loss
$33
Preferred solution
Price reduction

Shipment is more than 10’days late

Hello, im a little bit worried, my order # GUS10598**** is running late, i ordered it on 08/22 express shipping, the tracking number appears as label created only, can you please help me ? Thank you in advance.
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ID
#2838679 Review #2838679 is a subjective opinion of poster.
Location
Nogales, Sonora

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New Reviewer

I placed an order for a pants suit. I only received the top the bottom was canceled without my knowledge.

I ordered and paying through Karlana, which is still charging me and the bottom as was canceled. I want a the bottoms.

User's recommendation: Don’t have one. Trying to resolve the issue currently.

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ID
#2833945 Review #2833945 is a subjective opinion of poster.
Pros
  • No direct number to call
  • Way the clothes looked on the website
Preferred solution
Deliver product or service ordered
New Reviewer

Missing package

Never received a package and no one will tell me where its at. I cant get an answer from ups either. I need to get my money back at this point.

User's recommendation: Don’t buy from here.

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ID
#2831244 Review #2831244 is a subjective opinion of poster.
Loss
$69
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I have not received my refund

I ordered this silk dress and when it came it looked nothing like the pictures the colour was way off and my whole chest was exposed I returned it weeks ago and still have not received my refund I have emailed them called them messaged them and nothing.DO NOT ORDER FROM NASTY GAL UNLESS YOU WANT TO BE SCAMMED!!!!!!

User's recommendation: Do not order from here.

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ID
#2821841 Review #2821841 is a subjective opinion of poster.
Cons
  • Return the cloth and get my money back
  • Horrible customer service
  • Overpriced
Loss
$40
Preferred solution
Full refund

My package took forever

Hi I ordered things from nasty gal and the first half came on time. However the second half was meant to come on the 23 of august and now I need to wait until September 11 just to return the items because I dont want them anymore. To add I also payed for express delivery so Id have it super fast but now I need to wait even longer than the regular shipping. Its very disappointing.
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ID
#2814061 Review #2814061 is a subjective opinion of poster.
Location
Brooklyn, New York
New Reviewer

I did not receive my package.

The package came in 2 parts, I received the first part, FedEx said that there no second package. I cannot track because they have same tracking number.order number GUS10589****
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ID
#2750764 Review #2750764 is a subjective opinion of poster.
Location
New York, New York
Loss
$80
Preferred solution
Deliver product or service ordered
New Reviewer

I have returned a black dress two weeks ago and still not had a refund

I need a refund for a item I returned 2/3 weeks ago It was a black dress with puffed sleeves I was wondering why I had not received my refund
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ID
#2746889 Review #2746889 is a subjective opinion of poster.
Pros
  • Clothing return
Loss
$30
Preferred solution
Full refund

Money

Good morning I spoke to a member of your team via WhatsApp about money being taken out my account and never receiving a email about my parcel the money then got refunded to my account and now has been taken out again and I still havent received email about my older atall
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ID
#2733281 Review #2733281 is a subjective opinion of poster.
Location
Wandsworth, England
New Reviewer

Because I cannot get through

The number is constantly busy,I need to speak with someone.My order is missing and dont have any information
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ID
#2724001 Review #2724001 is a subjective opinion of poster.
Preferred solution
Track my order

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Wrong size

Nastygal - Wrong size
Hello, I ordered a pair of platform scandals on your website for a size 10, however the size that got delivered to my house is a size 8. I have waited for 2 weeks and I ended with the wrong size I did not ask for. May I get a refund and can I be sent the size shoe I asked for. Thank you
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ID
#2718010 Review #2718010 is a subjective opinion of poster.
Cons
  • Low delivery
Preferred solution
Full refund
New Reviewer

My package never came

I have never received my package from Nasty Gal. I tried to contact them but their phone number does not work. Be careful when shopping on this site.
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ID
#2707732 Review #2707732 is a subjective opinion of poster.
Loss
$55
Preferred solution
Full refund

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