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Summary of Nastygal Customer Service Calls

129 TOTAL CALLS
0% SUCCESSFUL CONNECTIONS
00:00 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Nastygal to Ask about:

Return/ Replace:

  • “Return inquiry”
  • “Package was returned without notice”
  • “Return order”

Shipping and Delivery:

  • “Shipping”
  • “Parcel delivery fail”
  • “Tracking package”

Refund:

  • “Refund not received”
  • “Refund”

Payments and Charges:

  • “Student discount inquiry”

Other:

  • “I need my oder number”
  • “Wrong size”
  • “Missing package”

About Nastygal

Top 5 Nastygal Services

Customer Care, Shipping Service

Top 5 Likes about Nastygal

Way the clothes looked on the website, That young girls like my daughters do like some of your fashion, Quality of dress, Items matched those advertised, Delivery

Top 5 Dislikes about Nastygal

Bad customer service, Overpriced, Items defective, You cant call the company they only accept emails, Trying to avoid paying refunds

Summary

NastyGal is a fashion-forward oriented company that does its selling business online. The business was started by Sophia Amoruso in 2006 as an eBay shop selling selection of vintage pieces. After 5 years it grew into an independent internet store and becomes an international style source which offers both new and vintage clothing, shoes, and accessories. NastyGal sells clothes items such as dresses, tops, bottoms, intimates, outerwear, and swimwear; shoes like platforms, boots, wedges, heels, booties, sandals, flats and sneakers; and accessories such as bags, jewelry, eyewear, watches, hair and hats, belts, scarves and gloves, socks and legwear. NastyGal offers free USPS Priority Mail shipping to domestic customers on orders totaling over $50.

Nastygal reviews and complaints

Nastygal is ranked 403 out of 1914 in Footwear and Clothing category

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