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So I have a school social (kind of like prom but less formal) and ordered approximately 2 months in advance expecting my order to come in 4-7 business days. The romper was extremely expensive but appeared quite nice and I even talked to someone via live chat that...
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#923413
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I have never, ever written a review - good or bad. I just don't have the time. but PLEASE, PLEASE do yourselves a favor and AVOID this company at all costs. I order some boots. I check out. My order cancels itself and I have to go again. Red flag!! But no, I ignored...
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1.7
I didn't like
  • Trying to avoid paying refunds
  • Impossible to return things
  • Not answering phones
#918784
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Order from Nasty Gal if: A) You want to receive item(s) other than the one(s) you ordered B) If you want the only solution offered to remedy the company's mistake is for YOU to send back the item they sent incorrectly, and once that is done, re-order the item you...
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#868976
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Delivery Service Review

NastyGal
#887080
1.0
Details
I placed an order at nasty gal back in June. I never received my package. I called customer service, emailed, followed up again. When they finally replied they said the package was delivered and they would not refund my money! Now I am out $350 with no merchandise.
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Nastygal Customer Care Review

NastyGal
#863202
1.0
Details
Customer service? They do not even bother answering you once your order is completed. So now I am, I have been waiting 8 days now for a 5-7 days delivery, with no tracking number and no clue where my stuff is. -.- awful experience
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Customer service
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NastyGal Online Order Review

NastyGal
#793026
4.7
Details
psh, I don't know why everyone is hating on NastyGal. I love them. Everything comes in great and they ship pretty well. Keep in mind, it's sorta expensive so I only go when there's a sale but it's my go to place. I absolutely love them
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Clothing Review

NastyGal
#592364
1.0
Details
Nsty gal website is the worse, no wonder there clothes are so cheap.......i wish i had read these reviews before ordering there clothes. I never recieved all my clothes n the ones that i did recieve was in terrible condition, so plz dont order from these'people!!!!!!!!
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Sigh... I'm Canadian and order 2 pairs of jeans in my size 25. I was just under the free shipping so I added a necklace. Excited I waited. Well I had a COD which I get, customs and duties. Well I was informed it wasn't from duties but the 90$ I owe is from the company...
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1.0
#829577
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I have returned parts of 2 orders from NastyGal now, and not received a refund until calling them. Then, I had to watch for that refund, too, as it took MONTHS to appear: for an order placed 1/22/2016, returned 1/28/2016, I received a refund 3/3/2016 after calling them...
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Anonymous
Anonymous

I returned an item according to their return policy. They received the item on the 2nd of June 2016. Today is the 30th of June and I still have not received the refund. I c...

Anonymous
Lynn L

What is their number? I returned my items weeks ago and I have not received any refunds yet.

#818757
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I asked them to cancel my order before it reached the UK. They didn't plus they charged me £22 on a £54 dress. How that is all right and why this company still exist. They should be reported in USA and closed down for tricking customers. I order many times from China,...
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#795542
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LONG story short: I ordered a dress for a special occasion they ended up not delivering it on time. after much back and forth communicating and never hearing back from them I FINALLY got someone to help and said that the dress size I ordered is out of stock and all...
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1.5
#773778
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so i ordered two dresses for new years eve in mexico for my holiday, they said 3-5 days for shipping which ended up being 8 days and so i didn't receive them in time for my flight. i also ended up having to pay $50 in duty that i was not expecting which made my $160...
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Anonymous
maaa

hi, when this happened?

#768606
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Dear Yelp-ers, Apologies for the long post but I want to help protect other innocent people and their hard earned money. Nasty Gal is the most dishonest, ripoff company ever! Ladies & Gentlemen~ please protect yourselves and your hard earned money from these...
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Anonymous
Jellish

Ummm, dummy, they are , by their own admission, "Nasty"WTF did you expect ?Now go be nasty and get another tattoo and some revealing nasty clothes to be sure we all see your n...

Anonymous
Katie

Lol this is so overdramatic it's hilarious. Andrea and Haley have helped me with so many of my orders and their customer care team is absolutely fantastic.Nasty Gal is a very ...

1.0
I didn't like
  • Being sent damaged items as new and never sent refund thieves
#691888
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Can I give negative stars? Bought something, didn't fit, and wanted to exchange it….apparently that's a ridiculous concept for Nasty Gal. - if you want to exchange/return you MUST create an account - I sent goods back as requested on 8/13. It's 8/26 today, when I log...
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bellabeaninbevhills
bellabeaninbevhills

I sooo understand and absolutely agree with you in how vile and unprofessional as well as useless the online "stroe" customer service reps. are namely andrea and haley are gro...

#689902
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