Asma Bibi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Having difficulties with my product

I purchased a bag and it came however its not opening and I am having difficulties opening the bag. Id love to get a response and to help me. Thanksb
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Pros:
  • No direct number
Cons:
  • No direct number to call

Preferred solution: Let the company propose a solution

Jennie T Qbi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No package sent

My package was never sent to fed ex and Ive been charged . Its been weeks.I would like to get in contact with someone to let me know where the packages and whats going on thank you very much
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Loss:
$200

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Las Vegas, Nevada

Phone disconnected

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Cannot reach a human- dont have the order # . Disgusting Waiting for a refund for 2 months! An impossible company to deal with!
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User's recommendation: Don’t buy anything from them unless you are 100% sure

Nyagbateh G

Because I cannot get through

The number is constantly busy,I need to speak with someone.My order is missing and dont have any information
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Preferred solution: Track my order

Ash M Pxc

Order not received

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Did not receive my order reached out to them they credit $30 back to my account I spend over $150 as soon as the online chat person told me she would put a credit of $30 she ended the chat they have no phone number no email to contact them will never order from them again its a scam
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Loss:
$186

Preferred solution: Full refund

User's recommendation: Do not order

Apoh A

My package never came

I have never received my package from Nasty Gal. I tried to contact them but their phone number does not work. Be careful when shopping on this site.
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Loss:
$55

Preferred solution: Full refund

Zeerak R

Package never received

It says it got delivered but I never received my package, please help me with my order I need it ASAP
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Loss:
$48

Preferred solution: Full refund

User's recommendation: Don’t buy anything from here

Anonymous
map-marker Wandsworth, England

Money

Good morning I spoke to a member of your team via WhatsApp about money being taken out my account and never receiving a email about my parcel the money then got refunded to my account and now has been taken out again and I still havent received email about my older atall
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Kalab Cym
map-marker Los Angeles, California

Wth give me a correct number

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i hate this website never again will ive visiting it again and u should leave and never come back omg
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Dawn C Nfg

Charged twice for an item

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I tried buying an item , put in all details including card , and when I pressed pay now , the page froze and brought me back to my basket , I re entered my card details and it went through , I was charged twice !
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Loss:
$31

Preferred solution: Full refund

User's recommendation: Becareful

Anonymous
map-marker Las Vegas, Nevada

Nasty gal took to long to process order and when the order finally came it was the wrong size I wanted a size 8 nasty gal sent a size 14 it's big not sending back took to long to get item

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Fisrt and last time I'm ordering from nasty gals sent wrong size I see a lot of beautiful items but I'm afraid to spend money plus it takes forever to ship
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User's recommendation: Make sure to send the right size

Claudia L Usc

Missing item

Hi I placed an order # GUS10572**** And Im totally sure that before paying I had an extra pair of shoes on my cart. Item was the Strappy Stiletto Faux Leather Heels in white size 8. I need those shoes for vacation ASAP and I dont know what happened?? I had them before the payment went through and just realize they were missing when you send me the shipping confirmation. What can you do to help me. I want to order them again but you charge $10 shipping I paid that already. Thanks.
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Pros:
  • Would like to speak to head office
  • No direct number to call
Cons:
  • Missing order
  • No direct number to call

Preferred solution: Strappy Stiletto Faux Leather Heels

Briana O Zqk

Missing something from my order

I had placed an order 06/29/21. In the order I was supposed to get the scallop lace underwire bra and underwear set. I only received the thong.. where is the bralette :/
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Pros:
  • Good items
  • Way the clothes looked on the website
Cons:
  • Item missing

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Manchester, England

Change address

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Really poor - no answer when I tried to call and unable to help with my query online either. Wont be using again
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Janey H

Package didn't arrive

My package never arrived so I need a full refund. It said it was delivered, but it is nowhere to be found. Order number is GUS10555****
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Loss:
$69
Pros:
  • Price
Cons:
  • Customer service

Preferred solution: Full refund

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