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I ordered a pair of shoes which were sent to a city right beside mine. I found out and caught it in transit and tried to stop it but I couldn't because they returned to sender. This has been over a month ago. I've contacted them FIVE times now and I've heard zero!...
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1.1
#1132719
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Ordered two of the same dress because there were so many negative reviews about the misrepresentation of clothing. Immediately asked to cancel the order after reading even more negative reviews. They told me they don’t do that and it is my problem not theres. Requested...
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1.0
#1129155
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I had a store credit with them...when it was time to use it; I found out my account was deleted and everything with it...I had kept my return order and sent it to them asking for my credit back...here is their response below - Judge it for yourself. They simply don’t...
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1.8
#1124254
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NastyGal - Bad service no delivery

NastyGal
#1112368
Was supposed to receive parcel 6 September already and all they keep saying is sorry and every time I have to wait 5 working days for a response- STILL NO PARCEL? EA134813868BE apparently the problem is with customs there is nothing I can do about this Nastygal should sort it out they are the service provided
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NastyGal - Very bad service and feedback

NastyGal
#1106263
1.0
Details
Was supposed to receive parcel 6 September already and all they keep saying is sorry and every time I have to wait 5 working days for a response- I have waited longer for a response than I was suppose to receive my parcel- they still cannot confirm where my parcel is and when I will receive it
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Customer service

NastyGal - The clothes fit well but customer service needs a major over

NastyGal
#1094420
I have tried every possibleway to contact nastygal Wasted hrs of my busy day trying to simply locate a return label Afters hrs of frustrating attempts i give up Will never deal with them again Switching to lulas
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Return Review

NastyGal
#1038359
Waiting for over 3 weeks to get a $350 plus credit on return that tracking shows they received over 3weeks ago Fraudulent biz practices to not refund in a timely manner
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Not sure if this company is actually fraudulent or just horrible, but I am never ordering from them again! Similar to so many of these reviews, my items were incredibly late BOTH times I ordered and they wouldn't reimburse my shipping or any of my items even though...
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2.3
I liked
  • Way the clothes looked on the website
I didn't like
  • Fraud
  • You cant call the company they only accept emails
  • Delivery was 3 days and 4 days late on the 2 orders i submitted
#1120737
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They are the worse!!! Ordered over $800 in clothing. Some of the items were not the correct size or not as expected. Needed to return the items that they sent me in the wrong sizes. Nasty Gal refused to pay for return postage even though it was their fault that I...
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#1116609
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NastyGal was an acceptable company before they were purchased by Boohoo in early 2017. Boohoo is the worst company ever and now NastyGal is the same. You will NEVER receive your refund for returns. I sent two items back and got credit for one but not the other. Then...
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1.8
#1112465
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If I could give this website less than one star I would. I ordered a top nearly 5 months ago, they stuffed up the address so the item was sent back to them. Since I ordered express shipping I was notified when they received it back. This was MONTHS ago, I have sent...
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Anonymous
Kackson

Do you really, truly, want to be "Nasty" anyways ?Yuck.Isn't there enough nasty in this filthy polluted world of 2017 without you girls jumping on the dirt bandwagon ?P.S. Ma...

1.0
#1106913
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On July 20, I made an order on NastyGal.com. Few days later, I tracked my order and it showed undeliverable because of insufficient address, hence I contacted NastyGal about it. They replied me they cannot get thru the tracking system and asked me to remind them later....
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1.0
#1102409
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They basically stole my $$.... I bought a dress January 14th & returned it couple weeks later due to the fit because nothing fits correctly from this site. After returning I got no refund & no explanation. I've emailed about 10 times with complaints. They first two...
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Anonymous
Anonymous

I went through exactly the same thing. Had a store credit and account, but when the company changed hands my account (and store credit) disappeared. I tried for weeks to get...

1.0
#1026669
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Two dresses I ordered (and frustratingly, I even paid for the 2 day shipping) are supposed to be in my possession, but they’re not. Instead initiating positive relationships with your consumers and having a plan in place to resolve unfortunate situations like these,...
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3.0
I didn't like
  • Fraud
  • Bad customer service
  • Policy
#996750
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